How Telehealth Works

Secure, Physician-Supervised Telehealth Services

At Ivy Wellness & Aesthetics, we offer telehealth services that allow eligible patients to access medical care, wellness treatments, and ongoing monitoring entirely online. Our telehealth model is designed to be convenient, secure, and compliant — while meeting established medical standards for virtual care.

All telehealth services are delivered, prescribed, and monitored exclusively through licensed telehealth providers using secure, HIPAA-compliant technology.

What Is Telehealth?

Telehealth, also known as telemedicine, is the delivery of medical care through secure digital platforms. It allows patients to consult with licensed medical professionals remotely for evaluation, treatment planning, prescribing, and follow-up care — without an in-person visit.

Telehealth services are offered only when clinically appropriate and in accordance with state and federal medical regulations.

How the Telehealth Process Works

Step 1: Secure Online Intake

Patients begin by completing a comprehensive online intake form, which may include:

• Medical history

• Current medications

• Relevant symptoms

• Health and wellness goals

This information is reviewed by a licensed telehealth provider to assess eligibility for care.

Step 2: Virtual Medical Consultation

Eligible patients meet with a licensed medical provider through a secure telehealth platform. During this consultation, the provider:

• Reviews medical history and intake information

• Discusses treatment options

• Provides medical education

• Determines whether treatment is medically appropriate

All clinical decisions are made by the telehealth provider based on medical necessity and regulatory guidelines.

Step 3: Personalized Treatment Plan

If approved, the telehealth provider develops an individualized treatment plan, which may include:

• Prescription medications (when appropriate)

• Peptide or wellness therapies

• Supplement recommendations

• Ongoing monitoring schedules

Prescriptions are issued only when clinically indicated and in compliance with applicable laws.

Step 4: Ongoing Telehealth Monitoring & Follow-Up

Telehealth care is designed to be continuous and monitored over time. Depending on the treatment plan, follow-up may include:

• Scheduled virtual check-ins

• Progress assessments

• Dose adjustments

• Review of reported symptoms or side effects

• Secure patient messaging through the platform

All follow-up care related to telehealth services is managed entirely within the telehealth system.

Telehealth Services Offered

Telehealth availability is determined by medical appropriateness and applicable regulations. Services commonly offered through telehealth may include:

• Medical Weight Loss Programs

• Hormone Optimization Therapy

• Peptide Therapy

• Metabolic and Wellness Support

Telehealth services are evaluated, prescribed, and monitored exclusively by licensed telehealth providers.

Is Telehealth Safe?

Telehealth services offered through Ivy Wellness & Aesthetics:
✔ Are delivered by licensed medical professionals
✔ Follow state and federal telemedicine regulations
✔ Use HIPAA-compliant technology
✔ Include structured medical oversight and follow-up
✔ Prioritize patient safety and clinical appropriateness

Telehealth is offered only when it meets accepted medical standards for virtual care.

Telehealth Care Model

Our telehealth services operate as a self-contained medical care pathway, meaning:

• All evaluations, prescribing, and follow-up occur through the telehealth platform

• Care decisions are made solely by licensed telehealth providers

• Telehealth services are managed independently from in-clinic treatments

This model ensures clarity, compliance, and continuity of care within the telehealth environment.

Getting Started with Telehealth

1. Select a telehealth service

2. Complete the secure online intake

3. Attend your virtual consultation

4. Begin monitored care remotely